Business Analysis is the set of tasks, knowledge, and techniques required to identify
business needs and determine solutions to business problems. Solutions often include a
systems development component, but may also consist of process improvement or
organizational change.

Those performing business analysis are today known by a number of titles such as
business analyst, business systems analyst, systems analyst and others. For simplicity in
this small guide we refer to those performing business analysis as business analysts.
Business analysis is distinct from financial analysis, project management, quality
assurance, organizational development, testing, training and documentation
development. However, depending on an organization, an individual Business Analyst
may perform some or all of these related functions.

Our department performs all the above mentioned functions because we have assembled a small but strong team of specialists who make it look easy. We are the smooth operators of the company. Welcome to our department. Leave the brainstorming to us.